Comcast Cable is the country’s largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming over 250 cable channels, including popular channels like E!, Sportsnet, Exercise TV, The Golf Channel and more.

Comcast connects with more tha

24. 7 million cable customers

14. 1 million high-speed Internet customers an

5. 2 million voice customers providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice.

We strive to be the company customers look to for the products and services that connect them to what’s important in their lives.

POSITION SUMMARY: To maximize the sale and up-sell of cable products to new and existing customers by meeting or exceeding specific departmental and individual goals.

Accommodate a full range of customer requests, inquires and complaints via Call Center phone or the lobby.

MAJOR DUTIES(May perform any or all of the following duties): Handle high volume of sales calls, covering customer services in a prompt and professional manner, obtaining all information for successful completion of the transaction.

Answer customer questions regarding sales, products and features.

Communicate to customers product benefits and features.

Target customer’s interest with a variety of products and service offerings.

Upsell current customers with new products and services.

Obtain assistance from Manager and/or Supervisor for complex inquires.

As needed, handle billing and repair calls, and the necessary supporting functions.

Represent Comcast in a professional and positive manner in all situations.

Perform other duties as assigned.

Punctual, regular, and consistent attendance.

Required Skills: PREFERRED QUALIFICATIONS: Ability to communicate and the sell the appropriate level of cable service to customers.

Ability to use COMTRAC, and other Call Center software applications.

Demonstrated courtesy and patience in customer service.

Ability to listen and interpret the needs of customers.

Ability to use personal computer and software applications.

Ability to work independently to resolve customer problems or complaints.

Foreign language a plus.

EDUCATION: High School diploma or equivalent.

EXPERIENCE: Minimum 6 months high volume telephone or face-to-face customer service and sales experience, or the recognized equivalent in work experience or a combination of work experience and education.

WORKING CONDITIONS: Fast paced often high-pressure office environment.

Ability to manipulate objects such as pen, keyboard and mouse.

Ability to wear telephone headset.

Ability to occasionally lift and carry 20 lbs or less.

Must travel to work in inclement weather.

Exposure to moderate noise levels.

Vision ability: Close vision, peripheral vision and ability to adjust focus.

Ability to work overtime, as needed.

Call 888-924-0008 to speak to a recruiter.

Inbound Sales CAE~ White Marsh, Maryland Job in Baltimore, Maryland US

Job Description:

We are searching for a Store Manager that has an entrepreneurial spirit and can achieve an overall positive vibe in the Urban Outfitters environment for both its customer and employees. This candidate must have several years of high volume specialty store experience in a store manager role, with a strong emphasis on product, service and visual presentation.

A successful Urban Outfitters Store Manager must possess:

-Excellent people development skills
-Effective leadership and communication style
-Ability to multi-task while ensuring appropriate service standards are met
-Strong operational and analytical skills
-Creative merchant skills that reflect current trends with a thorough understanding of our aesthetic and customer to drive business

The Store Manager serves as the ultimate leader of their store, developing and motivating the entire staff to provide a superior level of customer service that will maximize sales and profits.

We ask that you apply for this job directly through our website. Please click on the following link:

http://hostedjobs.openhire.com/onlinejobs/jobs/submit.cfm?fuseaction=dspjob&jobid=129826&company_id=15602&version=1&jobboardid=14

Store Manager (1319)
Job ID 129826
Position Type Full-Time Employee
Company Name Urban Outfitters
Location Scottsdale, AZ
Salary Unspecified
Experience 2-5 Years Experience
Desired Education Level Bachelor of Science