* You are viewing Posts Tagged ‘quality customer service’

Accounts Payable Specialist Job in Baltimore 21202, Maryland US

Accounting Payable Specialist needed for immediate opening.

Growing, stable company in the Baltimore area is looking for an AP Specialist to add to their growing team.

Great team environment and a management team dedicated to the growth of their staff.

The AP Specialist will ensure timely and accurate Accounts Payable/Records Management processing flow of invoices and provide quality customer service in resolving A/P inquiries for both external vendors and intern …

Accounts Payable Specialist Job in Baltimore 21202, Maryland US

Part Time Teller (Centralia, IL) Job in Centralia 62801, Illinois US

Job Description: Teller Accept and process customer transactions.

Provide quality customer service and recognize customer needs.

Ask questions and offer bank services to customers.

Also make customer referrals to the direct sales staff.

Must be organized and attentive to detail and have the ability to handle transactions quickly and accurately.

Stress tolerance and the ability to maintain high service levels in peak traffic periods are essen …

Part Time Teller (Centralia, IL) Job in Centralia 62801, Illinois US

Valet Parking Attendent: Elite Staffing Network

Dynamic, growing company looking for a Valet Attendant to provide top quality customer service.

Our Attendants should smile and communicate with a polite upbeat, friendly manner.

You must have the ability to think logically in order to troubleshoot, analyze situations, and make independent decisions.

You will have a comprehensive range of tasks with limited supervision.

High School Diploma or GED is preferred.

$13-$16 per hour with benefits offered.

Valet Parking Attendent: Elite Staffing Network
Company: Elite Staffing Network
Relevant Work Experience: 0-1 Years Experience
Education Level: High School
Job Status: Full-Time, Employee
Salary: $13 to $16 per hour

Customer Service Team Leader Job in Atlanta 30002, Georgia US

Customer Service Team LeaderUline, a leading international distributor of packaging & industrial supplies, seeks a Customer Service Team Leader for their Duluth, GA distribution center (10 minutes from The Mall of Georgia & 30 minutes from downtown Atlanta).

Come Grow Along with Uline: Open positions due to our consistent growth & expansion.

Continuous expansion offers opportunities for career advancement.

Excellent pay & benefits 3 bonus programs for every employee.

POSITION RESPONSIBILITIES / REQUIREMENTS: Monday through Friday: 11:30 AM to 8:00 PM Manage a team of 8 – 12 reps on a daily basis Set goals & provide mentoring / coaching to reps Perform quality monitoring on team members & provide feedback as needed Audit department processes & identify / implement areas for improvement Assist in the recruiting / interview process to identify quality Customer Service candidates Assume a direct role in training new team members Excellent verbal communication, listening, feedback, delegation, fostering teamwork & multi-tasking skills Please visit www.uline.com/jobs for more information on our benefit package and open jobs.EOE m/f/d/v

Customer Service Team Leader Job in Atlanta 30002, Georgia US

Staffing Specialist – Waterloo, IA Job in waterloo 50701, Iowa US

Service Delivery System: Obtain detailed assignment information from customers and utilize it to provide effective customer service.

Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments.

Administer the training of temporary employees to upgrade their skills for assignments.

Fill customer work orders with qualified temporaries.

Monitor temporary employee attendance and performance using the phone and Quality Performance Program.

Troubleshoot to resolve the problems or complaints of customers and temporaries.

Coach and Counsel temporaries to ensure quality performance and job satisfaction.

Implement company award programs to recognize the good performance of temporaries.

Business Development: Conduct outside service calls to ensure quality customer service and expand business.

Conduct outside service calls to reactivate inactive customer accounts.

Make key skill telephone sales calls to acquire new business.

Present Manpower’s Automated Office Skillware, Ultradex, and Skill Measurement programs to customers in order to secure or maintain their business.

Present Manpower’s HR consulting services to appropriate customers in order to secure or maintain their business.

Recruit temporary employees to form a pool of applicants for high demand skill areas.

Administrative Support: Answer telephone to provide desired information for customers and temporaries.

Maintain customer and temporary employee records to ensure completeness and accuracy.

Check the credit ratings of customers.

Complete the SA16 record to log the week’s sales/service activities.The Staffing Specialist is responsible for: delivering high quality service to customers and temporaries by matching skills of temporaries to customer needsdeveloping and retaining business by providing outstanding customer service andperforming a variety of administrative tasks that support the overall mission of quality performance and service.

High School diploma or equivalent required; bachelor’s degree or equivalent business experience helpful.

At least one year of previous customer service or appropriate business experience a plus.

Ability to communicate effectively with others.

Ability to problem solve.

Ability to shift back and forth between two or more tasks.

Ability to influence the opinions or decisions of others (e.

g., customers and temporaries).

Ability to remember information (e.

g., policies, procedures) or find it as needed.

Ability to access areas where needed people, information or equipment are located.

Ability to understand and accurately apply basic math skills.

Ability to make competent use of work related equipment and materials.

Cooperative, team oriented, patient, calm under pressure, and able to work independently.

Strong PC skills and the ability to navigate within the Manpower systems is critical.

Ability to travel to local customer sites as needed.We offer all of the advantages you would expect from an industry leader including a competitive salary and comprehensive benefits package including medical, dental, vision, and life insurance, holiday and vacation pay, 401K, stock purchase plan, and much more.

Manpower is an Equal Opportunity Employer (EOE/AA).


Staffing Specialist – Waterloo, IA Job in waterloo 50701, Iowa US

EXPO Assistant Store Manger – Encinitas, CA

Company: Expo

Job ID: 38869

Position Title: EXPO Assistant Store Manger – Encinitas, CA

Working Location: CA – Encinitas

Employment Status: Full-Time

Required Experience: 3+ years

Required Education: HS Diploma/GED

Travel Required: 0

Job Description:
POSITION PURPOSE – Assistant Store Managers are responsible for the complete operation of designated areas. They work with the Store Manager, Department Heads, Associates, Installers, and Vendors to drive sales, ensure high levels of customer service, and solve complex problems. Assistant Store Managers act as role models of professionalism, ethical behavior, and effective decision making at all times.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
CUSTOMER SERVICE Greeting customers when they enter the store Ensuring customer concerns are solved effectively and promptly. Training Associates to provide quality customer service.
SUPERVISION Delegating tasks and following-up to ensure task completion. Observing and providing feedback on Associate performance. Motivating Associates to perform at a high level. Promoting and encouraging Associate development.
MANAGING THE BUSINESS Maintaining department profitability through research, report analysis, identifying trends, defining problems and developing appropriate responses.
REPORTS Completing reports accurately and on time. Using reports to make decisions and drive sales.
PLANNING Working with Associates, peers, and Store Manager to anticipate problems and plan for upcoming events. Setting objectives and ensuring they are met. Using established procedures to hire Associates, Installers, and others.
WORKING RELATIONSHIPS Training and developing associates through formal training programs, providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback, delegating and follow-up (i.e., operational control). Communicating and working with all operational areas within The Home Depot.
PROFESSIONAL DEVELOPMENT Attending Product Knowledge training. Shopping and studying competition to identify trends and develop new ideas. Other related duties as assigned by the supervisor. Nature and Scope – Reports directly to Store Manager.
ENVIRONMENTAL JOB REQUIREMENTS – Interior floors near entrances and exits may become slippery during wet weather conditions. An Assistant Store Manager may have to handle merchandise. Due to forklifts and other heavy equipment traveling through the receiving area, temporary cracks may appear in the floor, causing an uneven walking surface. The receiving area can be dusty and noisy.
PHYSICAL JOB REQUIREMENTS – Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

MINIMUM QUALIFICATIONS -
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass the Background Check.
Must pass pre-employment tests if applicable.
Ability to work a flexible, 55 hours per week schedule.
EDUCATION REQUIRED – The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE 3
PREFERRED QUALIFICATIONS
Customer Service: Ability and willingness to provide efficient, quality service to all customers.
Teamwork: Ability to cooperate and work productively with others.
Communication: Ability to give and receive information clearly, whether verbal or written.
Achieving Results: Ability to get results despite a large workload, competing demands, and a fast paced environment.
Planning: Ability to set objectives, and manage resources so that objectives are met on time and within budget.
Adaptability/Flexibility: Ability to deal with constantly changing work demands, workforce, makeup of customers etc.
Knowing the Business: Maintaining a high level of knowledge of products, services, and procedures in specialty area and other areas.
Motivating Others: Maintains a high level of enthusiasm and spreads a sense of urgency.
Solving Problems: Ability to analyze information to generate solutions and make informed and promising decisions.
Coaching: Ability to identify others developmental needs and make effective suggestions for improvement.
Leadership: Ability to treat all Associates fairly and set the example for ethical behavior and effectiveness.
Professionalism: Demonstrating responsible and honest behavior in all roles and tasks.
Concern for Quality: Works to meet or exceed standards of quality or is committed to continuous improvement.
Developing Others: Emphasizes the importance of training and development to growing future Home Depot leaders, provides positive and negative performance feedback in an effective manner.
Respect for all People: Respects people of all backgrounds and treats everyone fairly by maintaining a consistent set of standards.

Required Skills:MINIMUM QUALIFICATIONS -
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass the Background Check.
Must pass pre-employment tests if applicable.
Ability to work a flexible, 55 hours per week schedule.
EDUCATION REQUIRED – The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE 3
PREFERRED QUALIFICATIONS
Customer Service: Ability and willingness to provide efficient, quality service to all customers.
Teamwork: Ability to cooperate and work productively with others.
Communication: Ability to give and receive information clearly, whether verbal or written.
Achieving Results: Ability to get results despite a large workload, competing demands, and a fast paced environment.
Planning: Ability to set objectives, and manage resources so that objectives are met on time and within budget.
Adaptability/Flexibility: Ability to deal with constantly changing work demands, workforce, makeup of customers etc.
Knowing the Business: Maintaining a high level of knowledge of products, services, and procedures in specialty area and other areas.
Motivating Others: Maintains a high level of enthusiasm and spreads a sense of urgency.
Solving Problems: Ability to analyze information to generate solutions and make informed and promising decisions.
Coaching: Ability to identify others developmental needs and make effective suggestions for improvement.
Leadership: Ability to treat all Associates fairly and set the example for ethical behavior and effectiveness.
Professionalism: Demonstrating responsible and honest behavior in all roles and tasks.
Concern for Quality: Works to meet or exceed standards of quality or is committed to continuous improvement.
Developing Others: Emphasizes the importance of training and development to growing future Home Depot leaders, provides positive and negative performance feedback in an effective manner.
Respect for all People: Respects people of all backgrounds and treats everyone fairly by maintaining a consistent set of standards.

Desired Skills:

EXPO Assistant Store Manger – Encinitas, CA
Job ID PCK377-42389
Position Type Full-Time Employee
Company Name Home Depot
Location Encinitas, CA
Salary Unspecified
Experience 2-5 Years Experience
Desired Education Level High School