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This is responsible professional, analytical and highly technical communications engineering work involving the development and review of specification designs, design changes, initial circuit engineering actions, and test engineering activities for the WMATA Telecommunications System.

The work includes conducting engineering analyses and making recommendations on the type of equipment needed, conducting contractor performance evaluations, and accepting newly installed equipment.

Telecommunications Sys Eng Job in Washington, District of Columbia US

Product Specialist ManagerAtlantic Coast Media Group (ACMG) is a high-growth direct merchant of cosmetic products and vitamin supplements for its own proprietary brands (including hydroxatone.

com, urbanhealthsource.

com, mydailydose.

com) selling through TV, Internet, radio, direct mail and magazines.

We are currently seeking a strong Product Specialist Manager to join our organization.

The ideal candidate must enjoy working in a fast-paced, rapid growth environment.

Position ObjectivePosition is responsible for the overall performance of the Product Specialist teams.

The goal of this position is to minimize return and cancellation rates, maximize team profitably in retail and wholesale sales, manage costs and efficiency of customer service, respond to escalated customer inquiries, while providing great support to our customers.

Essential Job Functions: Recruit, train, manage, and mentor Product Specialist team and create a team environment that focuses on serving both internal and external Customers.

Coordinate phone sales, e-mail and technical coverage for customer service.

Implement directives given by Management Team.

Manages customer service scripts and incentives to improve performance.

Inform and train Product Specialist Reps on new products and to enable the Reps to better answer customer questions.

Maximize order accuracy rate by reps of new orders, cancel, return, or transaction modification.

Work with external call centers to support sales initiatives, prevent customer service issues, and ensure compliance with Companys policies.

Assist customer by supporting customer service reps while customer is on the line and when appropriate take customer service calls and respond to customer service inquiries.

Administer customer concern resolution and ensure proper documentation.

Approve and submit all payroll timesheets and monthly incentives for all Product Specialists.

Design measurement tools, track, monitor and report on progress.

Conduct performance evaluations at predetermined intervals.

Ensure quality and efficient, customer service and technical support to customers.

Optimize profitability by increasing sales figures, reducing credits/returns and cancellations while meeting the needs of the customer.

Other related duties and responsibilities as assigned.

Requirements: · 3 + years experience customer service at Supervisor level.

· Experience in a business-to-consumer direct response company preferred· Excellent time management and problem solving skills.

· Strong oral and written communication skills.

· Strong interpersonal skills required.

· Must have strong analytical and problem solving skills.

· History of strong work performance and progressive responsibilities/position.

· Solid working knowledge of MS office applications (Microsoft word, excel, and outlook) We offer a very competitive salary, outstanding benefits package including 401(k) plan with Company match, group medical and dental coverage (85% Company paid), flexible-spending accounts, paid vacation, FREE products, holidays, sick and personal days just to name a few.ACMG is located in the business section of Jersey City, NJ, just minutes from mid-town Manhattan.

Aside from our outstanding compensation and benefits package, we offer an incredibly upbeat and positive work environment.

We are a growing Company and wonderful place to build your career.

You really have to visit us to see for yourself.

Atlantic Coast Media Group is an Equal Opportunity Employer No Phone Calls Please

Product Specialist Manager Job in Jersey City 07310, New Jersey US

Job ID: 280Position Description: Supervises four teams (one at a time – straight nights and rotating shifts) of 6 – 12 plant employees (production) as well as associated indirect functions (shipping, quality and maintenance) and oversee as needed 6 mine employees on night shift to meet customer requirements and support plant/mine business strategies, inventory issues, operating initiatives and financial objectives for manufacturing plant location operating 24 hours, year round.Ensures a safe and productive environment is maintained. Performs environmental, health and safety functions for night shift as needed to comply with company policy, local, state and federal laws and regulations.Maintains efficient operations ensuring employees are following shift instructions, company rules and policies. Makes changes in scheduling or job functions when necessary to meet customer/production needs. Ensures housekeeping standards are met. Enters required inventory information. Works with Packg Mgr on ISO preparation/compliance.Trains employees to ensure competency, conducts safety meetings. Works closely with EH&S Manager on projects and to ensure complaince is maintained.Completes midterm and final performance evaluations either independently or with feedback from other managers. Completes disciplinary actions as necessary.Promotes Huber vision, principles and the desired culture by developing the skills and leadership competencies of production staff by creating a working environment that fosters motivation. Will project a positive image to all employees and insists that Huber principles are followed by all.Maintains accurate records of employees’ time and ensures all appropriate documentation is completed, and correctly maintained.Identify and drive productivity improvement and efficiencies and must possess strong problem solving skills.Position Requirements:Bachelors in Business, Engineering, Manufacturing disciplines or similar required, or combination of education and experience. Must work well without constant and direct supervision – nights, weekends (not every – will establish a schedule)Strong computer skills – Microsoft OfficeKnowledge of production processes and capabilities (ability to learn our specific processes). Must be able to lead, train, direct a group of 6 – 12 plant employee and 6 mine employeesPosition Attributes:Strong Supervisory Skills. Must be a self starter. Must have excellent communication skills: read, write, speak, understand English.Must be able to lead/motivate teamsMust be able to organize time and priorities to effectively handle multiple functions to maintain production and asure that equipment us operating efficiently.Will work with entire Management Team to ensure success of common goals.Knowledge of MSHA requirements preferred but not required.Occasional travel for training, and to visit other plant sites.Will be exposed to dusty environment, must be able to ascend and descend stairs and ladders, wear required PPE (hard hat, steel-toed shoes, safety glasses, ear plugs etc).Must be willing/able to be AED, First Aid and CPR CertifiedMust be alert and able to react quickly to safety related situations and assist others in same in the event of an emergency or should an out of the ordinary situation arise that may require immediate attention..Additional Information:Travel Percentage: 5%

Night Coordinator – 2nd Shift Job in Marble Hill 30148, Georgia US