Regional Field Operations Manager Job in Chicago, Illinois US
Tags: Chicago, client accounts, company objectives, Director, Field, FSM, Illinois, increased productivity, manager job, nbsp, nbsp nbsp nbsp nbsp nbsp, Operations, region, regional sales managers, staffing training, work
· Ensure that each Field Service Manager in their region comprehends their role and responsibilities.· Responsible for the assessment of the performance of the FSM’s in their territory and applicable action plans are offered to assist them in succeeding in their position.· Analyze and evaluate all accounts in each territory in their region. Work one on one with the FSM to achieve the overall goal and objective of increased productivity of the FSR.· Conduct site visits with the FSM on a monthly basis to evaluate the relationship of the FSM to their staff and their clients as well as perform one on ones with the FSMâs to address any challenges or obstacles they are experiencing in the field.· Work with the Director of Operations in the implementation of improved efficiencies, processes and procedures in an effort to increase volume and productivity in their region.· Implement measurable quarterly goals for each FSM in conjunction with Sales and company objectives.· Work with the Director of Operations and Sales to maintain the growth of business in each region by providing staffing, training, communications, etc.· Work with the FSM and Sales on lost accounts as well as accounts with significant decrease in volume. · Conduct report analysis and trending of all client accounts in their respective region.· Work with the Regional Sales Managers in effort to jointly address all needs and requirements in the field to successfully grow the business.· Provide detailed trip reports to the Director of Operations.· Participate in recruiting, interviewing and assist with coordinating travel to our corporate office for all open positions in their territory.· Conduct yearly performance evaluations.· Coach and mentor staff to achieve established goals set forth by the organization.· Assist the FSM, client or sales in resolution of any client issues.· Maintain an open dialogue/communication with the Director of Operations as well as all levels of management.Requirements:· 5+ years in a Management Role preferably in the medical industry.· Must have mid to high level of computer knowledge in Microsoft Office Suite including PowerPoint.· Will be expected to travel 60% of the time.· Must possess an excellent level of communication and business writing skills.
Regional Field Operations Manager Job in Chicago, Illinois US