At Verizon, it’s our goal to advance every day. You can help us move ahead as we strengthen our position as a global communications leader.
That starts with advancing our individuals.
When they succeed, everyone succeeds.
Position Responsibilities:
Consultative inside sales position partnering with 2 field resources to manage a base of between 180-400 moderate-high revenue customers with an annual Verizon telecom spend of between $40k-$60k per customer.
Responsible for revenue retention and growth of customer base, resolving customer issues to ensure customer satisfaction.
Typical calls are made to CFO/CIO or Telecom/IT Managers.
Responsible for creating an ongoing relationship with Field Sales Rep, Sales Engineers, Implementation/Billing Specialists and vendor partners to deliver the complete line of Verizon voice, data, video, IP and Voice/Data CPE products.
Partners with field resources for territory account planning and forecasting.
The primary sales activity for this role will be farming in a team environment.
75%
Identifies opportunity and designs, proposes and sells integrated voice, data, LD, CPE and internet solutions and value added application packages to moderate/high value medium business market customers via telephone based selling
Partners with field resources to manage and build relationships with accounts to retain customer base and increase revenue.
Responsible for territory/account planning and forecasting sales results.
Partners with customer to understand their business, industry, and competition to identify present and future needs in a consultative selling approach
Meet/exceed revenue objective (and Standards of Performance as reviewed with manager on a monthly/quarterly basis) consisting of moderate-high complexity products (voice/data CPE, complex voice, integrated voice and data, data networking, and affiliate to include Private IP, Voice over IP, Managed Services, CPE, Dedicated Internet Access, as well as traditional legacy voice and data services)
Exceeds customer expectations in the area of quality account management.
Interfaces with and is proficient using Account Planning and Order Entry systems (OneSource)
15%
Coordinates pre-sale, technical support and sales implementation processes.
Partners with field sales rep when necessary to create custom proposals, accurate pricing and network configuration.
Partners with the Sales Engineers and Product Specialist teams
10%
Responsible for all continued improvement/ongoing education as it relates to technical, applications, sales and systems training including completing competency tests
Required Skills:
Minimum of 2 years of business to business sales experience (preferably in the telecom or highly technical fields).
Desired Skills:
College degree is strongly preferred.
First preference will be given to those candidates with a college degree
Additional Information:
Position may be located in Indianapolis, IN or Santa Ana, CA or Upland, CAYou don’t get to be a leader in global communications without learning a thing or two about what it takes to stay out in front.
Not to mention the types of people a company needs to make it happen.
We look for individuals who are motivated by the success of their team and by the success of their careers.
That’s the formula for success at Verizon.
If it’s yours as well, apply right away.
Thank you for showing an interest in Verizon!Verizon is an equal opportunity/affirmative action employer supporting workforce diversity.
m/f/d/v.
Principals only!
Telephone Account Manager II Job in Upland, California US