Helpdesk/End of Day Processor Job in Pittsburgh 15201, Pennsylvania US
Tags: AVP, Computer, computer operations, e mail, end, everyday computing, Helpdesk, incoming telephone, information technology reports, mail, person requests, series, voice, voice mail
Helpdesk/ E.OD Processor Department: Information Technology Reports to: AVP of Information Technology General Summary Responsible for assisting users in everyday computing problems, and running a series of scripted computer operations that encompasses the nightly end of day processing.
Duties and Responsibilities – essential functions are indicated by (EF)
1. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance f …
Helpdesk/End of Day Processor Job in Pittsburgh 15201, Pennsylvania US