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Principal Engineer, Product Analytics Platforms Job in San Francisco 94105, California US

Autodesk is seeking an energetic and motivated senior engineer with architect tendencies to act as a principle contributor and technical lead in designing and implementing web-based services whose purpose is measuring, understanding and analyzing how our customers actually use our software and services in the real world.

These services will be integrated into every product of the core Autodesk product lines, including desktop, web and mobile applications.

This role will be …

Principal Engineer, Product Analytics Platforms Job in San Francisco 94105, California US

Software Support Analyst Job in Pittsburgh, Pennsylvania US

Our client located in Pittsburgh, PA is seeking a Software Support Analyst.

The successful candidate will work evening hours to support company IT calls.

The position also requires a rotational on-call weekend shift to perform Operations duties.

Responsibilities: Diagnose and troubleshoot incoming employee callsProvide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote accessProvide timely resolution of problems or escalation on behalf of customer to appropriate technical personnelProvide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systemsMaintain, implement, and troubleshoot executive staff issues locally and remotely providing consistent customer care to executive staff membersProvide day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware Install, configure and troubleshoot desktop systems, workstations, servers and network issues in a heterogeneous environmentRequirements: Bachelors degree in Computer Science or related fieldExperience in Help Desk or related fieldKnowledge of troubleshooting of Windows Operating systems and Office applications as well as basic IT processes and escalation proceduresAbility to work independently Ability to work evening and rotating on-call weekend shiftWhy Pittsburgh?

Software Support Analyst Job in Pittsburgh, Pennsylvania US

Application Packager Job in Raleigh 27610, North Carolina US

TEKsystems has partnered with an employer in Raleigh, North Carolina in a search for an Application Packager.

IT Infrastructure Systems Analyst Application Packaging/Desktop VirtualizationPurposeUnder general supervision delivers company required computer server and storage system services in the delivery of Applications in to the Windows Server/XenApp Production/UAT & Test environment.

These services are provided in a 7×24 hour per day mode of operation.

These services deliver critical business functionality to the various company business units that enable these business units perform revenue generating functions.

This role exists to deliver proactive, risk mitigating support services for the Application delivery platforms using remote management tools and through using personal skills and competencies.

The role is to be independent in performing duties required of the position.

The person in this role will be responsible for insuring that the Applications are packaged, delivered and managed to company standards with a high degree of service availability at all times.

Role Specific Qualifications1.

Bachelors degree in Computer Science or related degree, or an equivalent combination of education, training and experience2In addition to Education requirement listed in item 1, candidate must have 5 years experience with in depth knowledge and experience in the use of Microsoft Windows O/S (Windows 7, XP, Windows 2003, Windows 2000)3.

Experience with desktop virtualization technologies such as Citrix XenDesktop and XenApp4.

Experience in a large corporate multi-domain/multi-site organization5.

4+ years developing and deploying unattended application installations for workstations/desktops/laptops with an in-depth understanding of hardware-independent imaging capabilities6Extensive scripting experience utilizing a variety of languages such as VB Script, C#, Perl, VB.NET, Powershell and/or WinBatch or other programming languages7Designing and architectural experience implementing SMS/SCCM as well as experience deploying applications8.

Experience troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO) as well as the ability to create custom policies9.

Solid knowledge of the registry and file system security10.

A solid understanding of networking concepts and technologies including: Ethernet, TCP/IP, DNS, firewalls, load balancing, and DHCP are required11.

Must possess a minimum of 4 years experience (direct experience, including best practices) in Engineering, including knowledge of computer/network systems infrastructure requirements and standards12.

Proven ability to work effectively in a team setting as well as independently with minimal error and guidance13.

Outstanding verbal and written communication skills and the ability to communicate with all levels of associates in the organization14.

2-3 years experience installing/upgrading system software, and patches using remote administrative tools.15.Superior conceptual, organizational, communication, time management, interpersonal, and problem solving skills.16.Ability to establish and maintain effective working relationships within a team environment.17.Ability to work on call rotation providing 24X7 support.18.Project Management experience would be a bonus but not essential.

Essential Functions1.

Provide daily operational support for Virtual Application and Virtual Desktop Farms2Perform troubleshooting and problem resolution for Virtual Application and Virtual Desktop Farm

3. Install and upgrade supported Microsoft and other 3rd Party Vendor Applications within the Virtual Application and Virtual Desktop Farms.

Install patches as necessary4Perform performance analysis and tuning of the Applications managed by the organization5Perform Analyst On Duty function6Write Installation Qualification (IQ) documentation as required to deliver Application software and services within the Virtual Application and Virtual Desktop Farms7Perform Installation Qualification services as required to deliver Application software and services within the Virtual Application and Virtual Desktop Farms8.

Delivers and performs Application software and services monitoring as required to maintain full service capability to expected service expectations9Mentor other staff as necessary.10.Contributes to the development of IT technical strategy and related technical roadmap.11.Insures that the Application software and services within the Virtual Application and Virtual Desktop Farms are properly managed and operated at all times.

Specifically in the area of Computer System Validation and in the operational adherence to organization SOPs and processes.12.Lead small projects.

Required Skills: 5+ yrs experience in Microsoft Windows O/S (Windows 7/ XP/ Windows 2003/ Windows 2000), desktop virtualization technologies, VB Script/ C#/ Perl/ VB.NET/ Powershell and/or WinBatch, 2-3 years experience installing/upgrading system softwareJoin TEKsystems® and get your career on the fast track.

As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise.

To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills.

TEKsystems knows that every professional has different needs, so we’ll work together to determine a suitable benefits package.

We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training.

With a foundation as the nation’s largest IT staffing firm, we’ve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions.

Allegis Group and its subsidiaries are equal opportunity employers.

M/F/D/V

Application Packager Job in Raleigh 27610, North Carolina US

PC Desktop Technician – NIH/NHGRI Job in Bethesda 20892, Maryland US

PC Desktop Technician – NIH/NHGRI Digicon Corporation, established in 1985, is a full-service Information Technology Integrator and Solutions Provider to both government and commercial customers. Digicon employs approximately 300 employees throughout the Washington metropolitan area, as well as several other major cities across the nation. We are currently in search for a PC Desktop Technician to work at the NIH Campus & off-Campus locations within the Bethesda & Rockville, MD area.  This is a full-time employee position with Digicon Corporation.Position Description:Serve as initial POC for Tier 1&2 helpdesk support responsible for troubleshooting PC hardware and software, peripherals, and networking problems.  The technician will provide general user support that includes troubleshooting individual machine problems including, but not limited to, memory, hard disk and power supply failures, loss of connection to the network, printing problems, software problems, email, file folder access and permissions. User support will also cover setting up and configuring individual computers and laptops to meet NIH security requirements such as encryption, anti-virus, and security patches. Support is also required for accessing the NIH wireless and wired network, as well as for Internet access both within and outside the NIH Campus.  Some assistance will also be provided to users in the operation of common office applications such as word processing, email, Internet browsers, spreadsheets and printing, as well as NHGRI and NIH site licensed software.  The candidate will also assist the ISSO by responding to security and virus alerts from the NIH Incident Response Team (IRT) and periodic Gideon/Nessus scans. The candidate will also be responsible for hardware/software recommendations when requested by the users. Position Requirements:Candidates must be oriented toward customer service and thoroughly trained and experienced in supporting desktops and laptops running Windows 7/XP/Vista,  including hardware and software installation, mobile device support, infrastructure connectivity, system/application configuration, and troubleshooting.  Must be familiar with MS Office suite, security software, Internet browsers, and must have experience in installing, upgrading, and removing hardware and software.  The candidate must have a minimum of 3 years desktop support experience.  A working knowledge of Windows servers and a moderate level of skills in network and security software is required. MCSA required; MCSE desirable.  All candidates must be authorized to work in the US for any employer and able to pass a background check.  No relocation assistance is available. EOE M/F/D/V. If you are interested and qualified for this exciting opportunity, please apply online at https://tbe.taleo.net/NA6/ats/careers/jobSearch.jsp?org=DIGICON&cws=1 .


PC Desktop Technician – NIH/NHGRI Job in Bethesda 20892, Maryland US