Business Analyst needed with Strategic Communication Management skills to work on P&C Service Management communications (Release, Configuration, Incident, Knowledge, & Problem).
This assignment requires working 1-2 Sundays a month, depending on the volume and complexity of implementations.
“Create communication plans scaled to the complexity of the organizational change, Create tactical, standard communications as well as broader educational materials for the P&C area, working closely with appropriate teams to ensure accuracy, Includes continuous service improvement and creation of business impact summaries (which can be very time consuming)., Needs to be a driver, maintain and monitor a team schedule for assigned work and proactively identify and initiate communication/change management needs, Needs to be an advocate and is responsible for consumable communications to the business partner, Support websites and be responsible for site maintenance, Create and maintain lessons learned on the Wiki.
Create communication plans scaled to the complexity of the organizational change.
Create tactical, standard communications as well as broader educational materials for the P&C area, working closely with appropriate teams to ensure accuracy.
Includes continuous service improvement and creation of business impact summaries (which can be very time consuming).
Needs to be a driver, maintain and monitor a team schedule for assigned work and proactively identify and initiate communication/change management needs.
Needs to be an advocate and is responsible for consumable communications to the business partner.
Support websites and be responsible for site maintenance.
Create and maintain lessons learned on the Wiki.
” 2-3 years of Demonstrated Strategic Communication Management skills2-3 years of Demonstrated knowledge of ADKAR principles.
2-3 years of Demonstrated ITIL experience Learn more about Keane at www.keane.comKeane is an equal opportunity employer, m/f/d/v.
Contact InformationKeane, Inc. 100 City SquareBoston, Massachusetts 02129Please apply for this job on our website: Keane.
com: Business AnalystRe ference number: 60391
Business Analyst – Release, Configuration, Incident, Knowledge, & Problem Job in Bloomington/Peoria 61601, Illinois US